Sidmar
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FAQ's
Frequently Asked Questions for Healthcare Professionals
How much are your tables?
How does your table work?
Can I control the temperature of the water?
Can I control the length of treatment?
Can I adjust the massage to the needs and comfort of each user?
How long do you generally keep patients on the table?
What codes can be used for billing insurance?
What is the usual charge for treatment?
How does your table compare to an intersegmental traction table?
What do patients say about hydromassage?
How long does it take to get a table?
Where can I go to try the tables?
What colors do your tables come in?
Are there any restrictions for how long a person should be on the table?
Are the tables safe for everyone to use?
Is there a limit to the size of the person that can use the tables?
How do your tables compare to the other brands on the market?
Can you massage other areas of the body besides the back?
What is the warranty?
Can I get a discount if I buy more then one?
Do you supply any marketing materials to help promote the tables?
Do you ever have to change the water?
What maintenance is required?
If I ever need service who will help me?
What are the dimensions of your table?
What are the electrical requirements?
How long have you been making tables?
Where is Sidmar located?
Do you take payments?
What kind of financing do you have?
How much are your tables?
The RejuvaWave RS-10 Model is $4,199 US plus delivery and sales tax and the Professional Model is $2,999 US plus delivery and sales tax. If the tables are shipped into Canada, the UPS driver will additionally collect broker fees and GST at the time of delivery.
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How does your table work?
The patient lies back completely clothed on the table. Just under the surface is a mattress filled with heated water. A pump propels the warm water towards the patient through three patented hydro-jets. The pressure of the water against the patient’s body provides a very effective deep tissue massage. The combination of flotation, heat and massage produces the therapeutic effects described below.
Flotation: Water is extremely buoyant. When the body is placed on the water mattress, there is minimal strain on the weight bearing joints. Few, if any muscles are required to hold the body up or in position. This helps the patient’s body relax resulting in an increased physiologic response to treatment.
Heat: Heat is evenly conducted through the skin and into the muscles and soft tissues of the body. The heat expands blood vessels, increases blood and lymphatic circulation, increases metabolism and has a sedative effect.
Massage: Trigger points in the muscles induce a cycle of spasm, pain, tension, weakness and limited range of motion. As the massage works a pressure point, the muscle tension yields to the pressure of the water enabling the fibers to elongate and relax for the blood to flow freely and toxins to be released and eliminated. Stimulating these “pressure points” triggers the release of endorphins. These neurochemicals relieve pain. As the pain subsides the muscles relax, enabling your manual therapies to be more effective.
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Can I control the temperature of the water?
The temperature of the water is controlled by an electronic thermostat which is adjustable from 70° to 107° Fahrenheit. Most doctors keep the temperature between 103°-107°. They just set it once and forget it. The temperature of the water takes a long time to change. Therefore, you will not be setting the temperature for each patient.
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Can I control the length of treatment?
You set the length of treatment with the timer located on the front of the table. You can set it from 3 minutes to 30 minutes and it will automatically turn off once the time has run out.
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Can I adjust the massage to the needs and comfort of each user?
Yes. The massage intensity on the Massage Time Pro model is adjustable from 12lbs. to 17lbs. of pressure. The RejuvaWave adjust from 2lbs. to 20lbs. of pressure. You can create just the right sensation, from gentle and soothing to powerful and invigorating. You select the appropriate level of massage pressure by simply adjusting the control located on the front of the table.
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How long do you generally keep patients on the table?
Most doctors keep patients on the table 10-20 minutes. This can vary with each patient as you must consider their specific needs within your treatment plan.
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What codes can be used for billing insurance?
We suggest that you review the codes in your CPT coding manual and then call the insurance companies that you will be submitting claims to for final verification of a code. Check out our insurance billing and explanation of dry hydrotherapy pages for helpful information. You can use this information to help you work with the insurance
companies.
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What is the usual charge for treatment?
We can't tell you what to charge. It also varies from doctor to doctor, state to state, insurance company to insurance company. We’ve heard anything from $10.00 up to $30.00 per treatment.
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How does your table compare to an intersegmental traction table?
The warm water is much easier on the body than the hard rollers, allowing it to be used on a higher percentage of patients. Additionally, roller tables work each area of the spine only a few times during a normal treatment. Hydrotherapy tables work all 3 areas of the spine throughout each treatment. The heat and massage offered by a Sidmar hydrotherapy are far superior to anything available on a roller table. There are also many people, certainly those with scoliosis, who simply can’t use a roller table. For these people, dry hydrotherapy works very well.
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What do patients say about hydromassage?
Your patient’s response to dry hydrotherapy over other therapies is astounding! Better reaction means higher retention and more positive word of mouth. Higher value is what keeps them asking for the therapy over and over again. No other therapy produces these kinds of requests for treatment. Imagine having your patients asking for a therapy over and over again. Imagine how many times they’ll come back because of it.
How long does it take to get a table?
You can get a table set up in your business in about two weeks. We have an extensive dealer network and the one closest to you will deliver the table and show you how to use it. Tables shipped into Canada take a similar period of time. There are no dealers in Canada. All tables are shipped directly from us to the customer.
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Where can I go to try the tables?
Call us at 800-330-7260 and we will find a customer near you so you can go there and try the tables. You may also be able to go to a dealer showroom to try the tables.
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What colors do your tables come in?
Available in eight Naugahyde Vinyl colors: Gray, Black, Blue Ridge, Burgundy, Navy, Green, Tan, Teal. Also available in 6 Magnificent faux leather colors: Taupe, Sand, Moss, Cloud, Ash and Ebony. View Color Choices
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Are there any restrictions for how long a person should be on the table?
A reasonable limit is 30 to 45 minutes. Your body receives a great deal of benefit during 10 or 15 minutes so there is no need to stay on the tables for extended periods of time.
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Are the tables safe for everyone to use?
The tables provide a warm water massage so they are safe for use by nearly everyone. In general, people with heart or circulatory problems; phlebitis; skin infections or contagious diseases should get their doctor’s approval prior to treatment. Ask for our “Guide to Dry Hydrotherapy” or visit the indications/contraindications page. Additionally, the tables comply with UL and CSA safety standards and are properly registered with the United States Food and Drug Administration.
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Is there a limit to the size of the person that can use the tables?
The weight limits is 350 to 400 pounds.
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How do your tables compare to the other brands on the market?
Our tables are the most affordably priced. They are the quietest, take up the least amount of space, require the least electricity and require the least maintenance.
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Can you massage other areas of the body besides the back?
Yes. All you need to do is reposition the patient on the table to get other areas of the body. Check out our positions for total body therapy page for more on this.
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What is the warranty?
One-year parts and labor warranty for all customers located within the United States unless the table was drop-shipped to you. If you need service during that time, we will have one of our dealers come out and repair the table for you. The warranty for customers located outside the U.S. is one-year parts only. We will send instructions with the parts and help guide you through the repair over the telephone.
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Can I get a discount if I buy more then one?
Discounts are negotiated with the dealer in your area. Most will offer some kind of financial benefit when more than one table is purchased. Just ask when you call.
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Do you supply any marketing materials to help promote the tables?
We created a comprehensive marketing kit to help you make more money with your hydromassage table. You can create an online account and access everything FREE OF CHARGE. Simply click “Log In” in the upper right corner on this website and create your FREE online account. Everything is available online and ready for you to print today.
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Do you ever have to change the water?
No. The water in the mattress never needs to be changed but because of evaporation, you may need to add water periodically. Adding water is easy. Simply pull back the cloth cover, unscrew the fill cap and add distilled water. You should remove any air from the mattress prior to replacing the fill cap. This can be done by sweeping your forearm across the water mattress, starting at the vinyl seat cushion and moving forward toward the fill spout. The air in the mattress won’t harm anything but will cause the table to be a little noisier than normal.
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What maintenance is required?
The maintenance is easy. Launder the water mattress covers and clean the upholstery with a warm cloth with a little soap. Periodically add water as some can evaporate over time and add a water conditioner called Clar-Lub every 3 months. The conditioner costs $9.95 plus postage. Learn more about the conditioner.
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If I ever need service who will help me?
We have an extensive dealer network covering nearly all of the country. They know our product in detail and can help you with any of your needs. We have the best distribution network in the country. If you prefer, you can do the service yourself as every repair is fairly easy to do. If there is no dealer in your area, you can order parts directly from us and we will help you do the repair yourself.
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What are the dimensions of your table?
73” in length, 23” wide and 23” in height.
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What are the electrical requirements?

Massage Time Pro — 110 volt, 14 amps (requires a dedicated 20 amp outlet)
RejuvaWave RS10 — 110 volt, 16 amps (requires a dedicated 20 amp outlet)

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How long have you been making tables?
We have been manufacturing hydromassage tables since 1988.
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Where is Sidmar located?
We are located in Princeton, Minnesota (USA) which is about 45 miles north of Minneapolis/St Paul.
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Do you take payments?
No. You must pay in full by check or credit card. If you need extended payments, we suggest Group Financial Services as they have many affordable programs for you to choose from. If you are located in Canada, we recommend Accurate Leasing. Click here to check which payments options are available to you.
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What kind of financing do you have?
All financing is provided by outside sources. We recommend using Group Financial Services. If you are located in Canada, we recommend Accurate Leasing. They have good rates and great service. Click here to check which payments options are available to you.
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Sidmar Manufacturing, Inc. 31530 125th Street NW, Princeton, MN 55371 Ph: 800-330-7260 Fax: 763-389-9385
Copyright © 2008 Sidmar Manufacturing, Inc.
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